I've purchased and sold several houses over the years. My experience with Mark Pinto and Jeff Williams was by far the best experience I've had. Their brand is professionalism, expertise in real estate and unparalleled customer service. They not only lived up to it - they surpassed it.
Lonnie Goodell, Lakewood, WA
I was a first time home buyer moving across country, and Jeff helped me with everything from start to finish. The process was very smooth, including the home search, negotiations and follow-up with inspections, buyer requests and repairs. I was extraordinarily pleased with the service he provided, particularly since I couldn't be there in person for some portions. I highly recommend him to anyone searching for a home in the South Sound area.
Jeffrey Wesolowski, M.D., Gig Harbor, WA
As a first time home buyer, having their guidance throughout the process was invaluable. Though much of the experience was new to me, I felt comfortable and informed at every turn. My husband and I trusted their guidance implicitly as we searched for homes in the area, and were secure in knowing they had our best interests in mind at all times (which is so rare these days). We ultimately found our dream home, and Mark negotiated what we know is a fair price that fit squarely within our budget. Jeff and Mark don't just build clientele, they build relationships. Look no further.
Victoria Cantore, Tacoma, WA
There were three other condos on the market in my building when we started working together, all of which had been on the market for well over a month. Mine sold immediately -- and for a good price -- while the others still have not sold. I attribute the quick sale to Jeff and Mark's deep knowledge of the market and extensive connections in the community. They were able to match just the right buyer with what turned out to be just the right property for that buyer. Thanks guys!!
Larry Knopp, Tacoma, WA
He has been an absolute Godsend. It became clear from the very first meeting that he really understood what we were looking for - so there was never any time wasted looking at "no way" places. We were totally new to the Tacoma area, and Jeff did a great job of orienting us and helping us to make wise decisions about neighborhoods. He was unceasingly patient with us throughout the whole process and was very generous with his availability. Most importantly of all, Jeff proved himself to be trustworthy. Knowing that your Realtor is looking out for your best interests is priceless. We are delighted to say that we have just closed on a house in Tacoma that is perfect for us. Jeff and Mark are a great team. If you're reading this and wondering about who to choose as your Realtors, look no further.
Jane Compson, Tacoma, WA
We started looking for our first home in April of 2014. We told Jeff our criteria, and he worked tirelessly to find homes he thought we would like and helped us avoid looking at homes he knew would not fit. Looking for a home can be a frustrating process, but Jeff was willing to meet on our schedule and was extremely patient in helping us find the perfect home. We demanded a lot and Jeff absolutely delivered.
John Weyerhaeuser, University Place, WA
Their expert recommendations for preparing our home to sell, their candid feedback in evaluating offers and their in-depth knowledge of the local market all played pivotal roles in getting our house sold quickly and at the right price. We're very grateful for their help and look forward to working with them again.
David Dempster, Tacoma, WA
Finding the right horse property requires knowledge, experience and patience. Jeff provided all three, going above and beyond what we had expected of him. Miles of driving down countless back roads in several different counties. Jeff understood our specific needs and stuck with us through it all. I would recommend Jeff to anyone looking for an honest experience with a Realtor who will always put the customer's best interests first and fight for what is right when others would seek to take advantage of them.
Cristina Arthur, Olympia, WA
We met with one other realtor before making our decision. The other realtor seemed fine, but Mark and Jeff were clearly superior. Their initial presentation showed a level of preparedness and an attention to detail that they displayed throughout the whole process. Mark and Jeff claimed to have the best real estate photographer in town. It sounded like a sales pitch, but we were blown away by the quality of photography and the flyer they produced. It looked like something from a magazine. Between the staging they recommended and the photography, we sold the home in 2 days for more than we had hoped for - 20% higher than the price the other realtor had told us to expect. Virtually all of my interactions were with Mark, but Jeff was involved behind the scenes. I appreciated that Mark was very accessible, always answering the phone when I called. Having the two of them working together ensured the best decisions would be made, each offering their own opinion if they came at a decision from different angles. They made the process of selling the home easy and painless.
Brian Jacobson, Tacoma, WA
I met Mark when he showed me one of his listings, and the discussion we had about what I needed and wanted instantly set him apart from any other agent I had met. Mark's professionalism shined through all aspects of my search, from providing me with carefully edited listings and honest, straight-forward advice to being cognizant with my time and advocating for me during a challenging negotiation. I would happily recommend Mark to any of my friends, colleagues or clients should they have a real estate question or concern. Mark is truly a real estate expert who knows the market and provides premier-quality advice and service.
John Mitchell, Tacoma, WA
I'm currently living in Arizona and recently decided to sell my home of thirty years in Tacoma. I wanted an extremely detail oriented listing agent because I was hoping to avoid having to travel to Washington if at all possible. I called several agents, interviewed them by phone and asked each for a marketing analysis. It became quickly apparent that Jeff Williams and Mark Pinto were consummate professionals who had not only a marketing plan that met my requirements but the latest in technical tools at their disposal. They knew of my house and had enormous enthusiasm for it along with a knowledge of its architecture and its unique setting. Most importantly, they had a positive attitude about the potential listing. Mark and Jeff called me a couple of days after our initial phone conversation and went over their marketing plan and analysis in great detail, which gave me the opportunity to ask questions and to better understand some of the changes that have occurred in the listing and selling of real estate over the past few years. They listed the house on a Friday, had an open house on Sunday and had multiple bids ready for me on Monday. They made it unnecessary for me to travel to Washington to take care of tasks that usually fall to the seller. They kept up with every detail, from working with the company that staged the interior to getting estimates for repairs when a couple of inspection issues arose. They kept me updated throughout the escrow process. I never had to worry about what was happening. Finally, I would like to add that Mark and Jeff have a sterling reputation. Several other agents that I'm acquainted with have great respect for them and for their abilities and told me I would be very happy with their work. I am pleased to report that I was.
Joan O'Brien, Tacoma, WA
The decision to downsize was both exciting and stressful for us. We had raised our two daughters in that house so it was an emotional time. Jeff and Mark both helped to ease the stress by being proactive right from the beginning. They helped us with everything - staging the place, providing advice on how to show the farm at its best . . . even helping with the garage sale we had! We were truly amazed by their ability to accurately price such a unique property and to market it so effectively that it sold in less than three months during very challenging economic times. Now we're looking for a new home, and again Jeff and Mark have managed to make the process not just less stressful but really fun. We always know they truly have our best interests at heart. It's wonderful to work with people you can really trust.
Tracy and Gerry Adams, Bainbridge Island, WA
It was a historic property with some deferred maintenance, which brought its own set of challenges. Jeff was particularly knowledgable about older homes. When repairs had to be made prior to close, he recommended contractors who were reliable and reasonably priced. Jeff and Mark definitely made the home selling process easier for us. I would absolutely recommend them to friends.
Suzanne Coit, Lakewood, WA
Every time we toured a house with Mark, he helped us fine tune our criteria. He was patient with us and he always provided helpful insights. Mark and Jeff are fantastic to work with. They're true real estate experts who deliver outstanding customer service. We feel lucky to have them in the South Sound and we recommend them highly.
Jon Gomes, Tacoma, WA
We knew the property would appeal to just a small, specific group of buyers and that it would take a significant amount of time and effort to sell it. Jeff and Mark really stepped up to the plate with a targeted marketing campaign based on solid market research. We had a strong offer within just a few months. Jeff and Mark stayed in constant communication with us and with the bank. There was NEVER a single detail left out! We have referred many of our friends to Jeff and Mark over the past couple of months and will continue to do so.
Keith McDonough, Rainier, WA
The staging they recommended made every room look roomier and more versatile. Their flyers were high quality and showcased the assets of our home perfectly. Their suggested list price was right on, and we received a full price offer in just three days. Mark must have answered 50 different questions during the transition process. He made the entire closing smooth and gave us confidence right up to the proceeds being deposited into our account. These guys are awesome.
Ray and Jane Bell, Tacoma, WA